Refund policy
TPF Apparel Return & Refund Policy
We want you to be satisfied with your purchase. Please review our return policy before placing your order.
Returns & Exchanges
Return or exchange requests must be made within 14 days of delivery. Items must be unworn, unwashed, unused, and in their original condition with any original tags or packaging.
Items showing signs of wear, washing, odors, stains, damage, or alteration are not eligible for return or exchange.
Custom & Personalized Orders
Custom-made, personalized, special-order, and otherwise customized merchandise is final sale and cannot be returned or exchanged unless the item arrives damaged, defective, or we made an error with your order.
Final Sale Items
Items specifically marked Final Sale are not eligible for return, exchange, or refund.
Damaged, Defective, or Incorrect Items
If your order arrives damaged, defective, or incorrect, please contact TPF Apparel as soon as possible after delivery. Please include your order number and photos of the item so we can review the issue and make it right.
Return Shipping
Customers are responsible for return shipping costs unless the item was damaged, defective, or incorrect due to an error by TPF Apparel. Original shipping charges are non-refundable.
Refunds
Once an approved return is received and inspected, we will notify you of the status of your refund. Approved refunds will be issued to the original payment method. Processing times may vary depending on your bank or payment provider.
Order Cancellations
Cancellation requests should be submitted as soon as possible. Once an order has entered production, been customized, or shipped, it may no longer be eligible for cancellation.
TPF Apparel reserves the right to decline returns that do not meet the requirements of this policy.